Privacy Policy
Last updated: April 17, 2026
1. Who We Are
Sleeping Baby Guide ("we", "us", or "our") operates the website www.sleepingbabyguide.com and sells digital PDF sleep guides for babies and toddlers. Our contact email is [email protected].
2. Information We Collect
We collect information in the following ways:
Information you provide directly
- Email address — when you sign up for our free guide, newsletter, or affiliate programme.
- Name and email address — when you submit a contact form or purchase a guide.
- Payment information — handled entirely by Stripe. We never store your card number, CVV, or bank details on our servers.
- Review content — if you choose to submit a product review after purchase.
Information collected automatically
- Usage data — pages visited, time on page, clicks, and referral source, collected via our own analytics system.
- Device and browser information — browser type, operating system, and screen size for improving site compatibility.
- Cookies and session data — a session cookie is set when you log in. We also use a small analytics cookie to distinguish unique visitors. No advertising or third-party tracking cookies are used.
3. How We Use Your Information
We use the information we collect to:
- Deliver your purchased PDF guides by email.
- Send the free nap guide you requested.
- Send transactional emails related to your purchase (receipt, download link, post-purchase tips).
- Send optional marketing emails if you have opted in (you may unsubscribe at any time).
- Process affiliate commission payments.
- Respond to customer support enquiries.
- Improve the site and understand which content is most helpful.
- Prevent fraud and ensure the security of our service.
We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA) or the United Kingdom, our legal bases for processing your personal data are:
- Contract performance — processing necessary to fulfil your purchase and deliver your guides.
- Legitimate interests — improving our site, preventing fraud, and sending transactional communications.
- Consent — for optional marketing emails (you may withdraw consent at any time).
5. Third-Party Services
We share limited data with the following trusted third parties solely to operate our service:
| Service | Purpose | Data shared |
|---|---|---|
| Stripe | Payment processing | Name, email, payment card data (handled directly by Stripe) |
| Resend | Transactional email delivery | Name, email address |
| Amazon S3 / CloudFront | Secure PDF file storage and delivery | None — files are accessed via signed URLs |
| Manus Platform | Website hosting and infrastructure | Server logs, session data |
6. Cookies
We use a minimal set of cookies necessary to operate the site:
- Session cookie — keeps you logged in during your visit. Expires when you close your browser or log out.
- Analytics cookie — a first-party cookie that helps us count unique visitors without identifying you personally. No data is shared with advertising networks.
- Affiliate referral cookie — set if you arrive via an affiliate link, to attribute any purchase commission correctly. Expires after 30 days.
You can disable cookies in your browser settings. Disabling cookies may affect your ability to log in or complete a purchase.
7. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations:
- Purchase records are retained for 7 years for tax and accounting purposes.
- Email marketing opt-ins are retained until you unsubscribe.
- Customer support correspondence is retained for 2 years.
- Analytics data is retained for 24 months in aggregate, anonymised form.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — request a copy of the personal data we hold about you.
- Correction — ask us to correct inaccurate or incomplete data.
- Deletion — request that we delete your personal data, subject to legal retention obligations.
- Portability — receive your data in a structured, machine-readable format.
- Objection — object to processing based on legitimate interests.
- Withdraw consent — unsubscribe from marketing emails at any time using the link in any email we send.
To exercise any of these rights, please email us at [email protected]. We will respond within 30 days.
9. Children's Privacy
Our website and guides are intended for parents and caregivers of young children. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.
10. Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is transmitted over HTTPS. Payment data is processed directly by Stripe and is never stored on our servers. PDF guides are stored in a private Amazon S3 bucket and delivered via time-limited signed URLs.
11. International Transfers
Our website is operated from Canada. If you are accessing the site from outside Canada, your data may be transferred to and processed in Canada or the United States (where our hosting and email providers operate). We ensure appropriate safeguards are in place for any such transfers.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of the site after changes are posted constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Sleeping Baby Guide
Email: [email protected]
Website: www.sleepingbabyguide.com