Terms and Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("you" or "Customer") and Sleeping Baby Guide ("we", "us", or "our"), operated by Jamie Sharify, based in British Columbia, Canada. By accessing our website at www.sleepingbabyguide.com or purchasing any of our digital products, you agree to be bound by these Terms in full. If you do not agree, please do not use our website or purchase our products.

These Terms apply to all visitors, users, and customers regardless of whether you are located in Canada, the United States, or elsewhere.

Sleeping Baby Guide sells downloadable PDF sleep guides ("Guides") for parents and caregivers of infants and toddlers. All Guides are delivered electronically as digital files. No physical product is shipped.

Upon completing a purchase, you will receive an email containing a secure, time-limited download link for your Guide(s). You are responsible for downloading and saving your Guide promptly. Download links expire after a reasonable period; if your link has expired, please contact us at [email protected] and we will issue a new link at no charge.

All prices are displayed and charged in United States Dollars (USD) unless otherwise stated. Applicable taxes may be added at checkout depending on your location.

Upon purchase, we grant you a personal, non-exclusive, non-transferable, revocable licence to download, view, and use the Guide for your own personal, non-commercial purposes only. You may print one copy for personal use.

You may not:

• Reproduce, copy, redistribute, or resell any Guide in whole or in part.
• Share your download link or the Guide file with any other person.
• Use any Guide for commercial purposes, including in a professional sleep consulting practice, without our prior written consent.
• Remove or alter any copyright, trademark, or proprietary notices contained in the Guide.
• Upload any Guide to any file-sharing platform, website, or social media.

All Guides are protected by Canadian copyright law (Copyright Act, R.S.C. 1985, c. C-42) and United States copyright law (17 U.S.C.). Unauthorised reproduction or distribution may result in civil and criminal penalties.

Because our Guides are digital products delivered immediately upon purchase, all sales are generally final. However, we offer a 30-day satisfaction guarantee: if you are not satisfied with your Guide for any reason, contact us within 30 days of purchase at [email protected] and we will issue a full refund, no questions asked.

Refunds are processed to the original payment method within 5 to 10 business days. Once a refund is issued, your licence to use the Guide is revoked and you must delete all copies.

Canadian customers: Under the British Columbia Business Practices and Consumer Protection Act (BPCPA) and similar provincial consumer protection legislation, you have statutory rights that may apply to digital goods. Our 30-day guarantee meets or exceeds these statutory requirements.

US customers: Refund rights for digital goods vary by state. Our 30-day guarantee is offered voluntarily and does not limit any statutory rights you may have under applicable state consumer protection law.

The content in our Guides and on our website is provided for general informational and educational purposes only. It is not intended to be, and does not constitute, medical advice, diagnosis, or treatment. The information is based on publicly available sleep research and general parenting guidance.

Always consult a qualified healthcare professional, paediatrician, or registered sleep consultant before making changes to your child's sleep routine, particularly if your child has any medical condition, developmental concern, or health history that may affect sleep. Never disregard professional medical advice or delay seeking it because of something you have read in our Guides or on our website.

Our Guides present gentle, responsive sleep approaches. Every child is different and individual results will vary. We do not guarantee that any particular outcome will be achieved by following our guidance.

To the maximum extent permitted by applicable law, Sleeping Baby Guide, its owner, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or Guides, including but not limited to loss of data, loss of profits, or personal injury.

Our total liability to you for any claim arising out of or relating to these Terms or your purchase shall not exceed the amount you paid for the relevant Guide.

Canadian customers: Nothing in these Terms limits or excludes any liability that cannot be excluded under applicable Canadian federal or provincial law, including liability for fraud, death, or personal injury caused by negligence.

US customers: Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. In such states, our liability is limited to the fullest extent permitted by law.

Our website and Guides are provided on an "as is" and "as available" basis without any representation or warranty of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant that the information in our Guides is complete, accurate, or up to date, although we make reasonable efforts to ensure accuracy.

All content on our website and in our Guides, including text, images, graphics, illustrations, logos, and the "Gentle Night Method" name and methodology, is the exclusive intellectual property of Sleeping Baby Guide and is protected by applicable Canadian and international intellectual property laws.

You may not use our trademarks, trade names, logos, or any other proprietary materials without our prior written consent.

We operate an affiliate programme that allows approved participants to earn commissions by referring customers. Affiliates are independent contractors, not employees or agents of Sleeping Baby Guide. Affiliates are responsible for complying with all applicable laws when promoting our products, including the US Federal Trade Commission (FTC) disclosure requirements (16 C.F.R. Part 255) and the Canadian Competition Bureau's guidelines on influencer marketing.

We reserve the right to approve, reject, or terminate affiliate applications at our sole discretion. Commission rates and programme terms are subject to change with reasonable notice.

Your use of our website and purchase of our products is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our website, you consent to the collection and use of your personal information as described in the Privacy Policy.

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Canada, and with the California Consumer Privacy Act (CCPA) and other applicable US state privacy laws where required.

By providing your email address and completing a purchase or free guide request, you consent to receive transactional emails related to your order, including your receipt, download link, and post-purchase support emails.

If you opt in to our newsletter, you consent to receive marketing emails from us. You may withdraw this consent and unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us directly.

Our email practices comply with Canada's Anti-Spam Legislation (CASL) (S.C. 2010, c. 23) and the United States CAN-SPAM Act (15 U.S.C. 7701 et seq.). Each marketing email we send includes our business name, a valid mailing address, and a clear unsubscribe mechanism.

These Terms are governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms or your purchase shall first be attempted to be resolved through good-faith negotiation. If the dispute cannot be resolved informally within 30 days, it shall be submitted to binding arbitration in British Columbia, Canada, in accordance with the British Columbia Arbitration Act (S.B.C. 2020, c. 2), except that either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm.

US customers: If you are a US consumer, you may also have the right to bring a claim in small claims court in your jurisdiction. Nothing in this clause limits any statutory rights you may have under applicable US federal or state consumer protection law that cannot be waived by contract.

Class action waiver: To the extent permitted by applicable law, you agree to resolve any dispute on an individual basis and waive any right to participate in a class action lawsuit or class-wide arbitration.

You agree to indemnify, defend, and hold harmless Sleeping Baby Guide, its owner, employees, contractors, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your use of our website or Guides; (b) your violation of these Terms; or (c) your violation of any applicable law or the rights of any third party.

Our website may contain links to third-party websites for your convenience. We have no control over the content or practices of those websites and are not responsible for their content, privacy policies, or practices. The inclusion of any link does not imply our endorsement of the linked website.

We reserve the right to update or modify these Terms at any time. When we do, we will update the "Last updated" date at the top of this page. Material changes will be communicated by posting a notice on our website. Your continued use of our website or purchase of our products after any changes constitutes your acceptance of the updated Terms.

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Sleeping Baby Guide with respect to your use of our website and purchase of our products, and supersede all prior agreements, representations, and understandings.

If you have any questions about these Terms and Conditions, please contact us:

Sleeping Baby Guide
British Columbia, Canada
Email: [email protected]
Website: www.sleepingbabyguide.com